I made a large delivery order in the morning. The receptionist was able to arrange a drop off that day. I received the lumber. I'll admit some of the wood was a little beat up. But not to the point of hurting the integrity. It was more just aesthetically displeasing. However some of the smaller lumber was unusable for the application I was using it for. I loaded all the lumber for an exchange, and every person I encountered from the initial person to ask me what I needed, to the receptionist and the person loading the new lumber was so pleasant extremely respectful. I would definitely do business with them again
August 2023
Rob is great at solving manufacturers problems. It’s difficult enough to get any products made in the USA let alone in time and done correctly but he manages to get it done!!Don’t blame the messenger blame the system
September 2021
These are helpful people, I have to say, they made me feel like a valued customer in the material ordering office, despite being a new customer and my order being relatively peanuts. But those guys handled my order, remembered me when I would call in every couple days and in the end I got taken care of. Special shout out to the material loader/ forklift guy... He put my materials exactly where I wanted it in the truck without a word between us, and was nice as can be. Good positive vibes there... It's nice to break from the big box stores now and then, get with people who really know and serve the trades in this area. Gorilla Cookie Construction gives two bananas... read full review
I made a large delivery order in the morning. The receptionist was able to arrange a drop off that day. I received the lumber. I'll admit some of the wood was a little beat up. But not to the point of hurting the integrity. It was more just aesthetically displeasing. However some of the smaller lumber was unusable for the application I was using it for. I loaded all the lumber for an exchange, and every person I encountered from the initial person to ask me what I needed, to the receptionist and the person loading the new lumber was so pleasant extremely respectful. I would definitely do business with them again
Rob is great at solving manufacturers problems. It’s difficult enough to get any products made in the USA let alone in time and done correctly but he manages to get it done!!Don’t blame the messenger blame the system
These are helpful people, I have to say, they made me feel like a valued customer in the material ordering office, despite being a new customer and my order being relatively peanuts. But those guys handled my order, remembered me when I would call in every couple days and in the end I got taken care of. Special shout out to the material loader/ forklift guy... He put my materials exactly where I wanted it in the truck without a word between us, and was nice as can be. Good positive vibes there... It's nice to break from the big box stores now and then, get with people who really know and serve the trades in this area. Gorilla Cookie Construction gives two bananas... read full review