Lakewood Ranch I Radiology - Intercoastal Medical Group

Sep 2024

Since moving to LWR 6 years ago, Dr. Bentze has been our primary care physician. He is pleasant and friendly, but had never even had the stethoscope to my chest. He sits at his computer and looks at my record but does not ever get out of his chair. Twice I have gone to him with problems and tests were ordered with zero follow up. Having heard good things about Dr. Sauder in the same office, I asked to be seen by her and was told she refused the transfer - no reason was given. In the meantime, my pain continues and when I talked to Christopher in the office, he was unconcerned. Though my problem has not been solved and I am in severe pain, I will not go back to Intercostal and am in search of a doctor who is interested and cares enough about his/her patients to follow up and provide actual medical care.

Aug 2024

Their blood lab was hacked and they did not inform me of the hack. My doctor, Juan Carlos Vigil DO, was very incompatible and unprofessional with me. He knew that their system had gotten hacked but was trying to imply that I didn't complete my labs. When I insisted that I was there to follow-up on my lab results, he then decided to drop me as a patient and later dropped my son and wife too. This may have been carried over from my first visit with him where he wasn't happy with me making any of my own decisions about my care and my informed choices. He has no bed side manner (at least not with me). I highly recommend that you avoid him as a doctor.

Apr 2024

Dr. Kassover is a wonderful doctor but my husband and I can no longer deal with the office. The phones are never answered, the staff is unhelpful and disinterested. My son (not a patient as his prior doctor left the state) needed some follow up care for pneumonia. My entire family are patients of Dr. Kassover and we asked for some help. Nothing, just rude replies on the portal. I understand the fact that he was not a patient but I thought maybe we could get help from anyone of the doctors. By the way, they only want their patients to use the portal but that, also, doesn't work very well. I am now looking for a real medical practice. Wish me luck!