This place is a huge disappointment and ruined an important day. We called them and placed an order and the man on the phone was very nice and helpful. He took our money and said that they could fill our order. Later that day, once the other shops were closed, Jennifer called to tell us they can't fill the order like they promised because they were "too busy". When I tried to call back to inquire as to why they weren't willing to provide the product I had already purchased she hung up on me. They clearly don't communicate with each other and shouldn't be in a service industry.
February 2024
Called these folks this morning to get a same-day order after another florist totally screwed up an order for my mother's 80th birthday. Explained my plight to Flower Fanatic and asked if they could ensure delivery today. They delivered a beautiful arrangement, exactly what I wanted just 2 short hours after I placed the order with them. Thank you for the outstanding service.
December 2023
I ordered my grandma flowers for her 90th birthday about sixth months ago. I was checking all day if they had been delivered as my mom was with her visiting. And then it was an hour before Flower Fanatic was closing. So I called to check and they had lost my order in the computer! However, the lady I spoke with was very helpful and got my grandma a beautiful arrangement the same day it was supposed to be delivered. I’m glad I called to check up on it. But I did not hesitate to place another order last night for a Christmas arrangement and I am confident this time it will go smoothly! Highly recommend!
This place is a huge disappointment and ruined an important day. We called them and placed an order and the man on the phone was very nice and helpful. He took our money and said that they could fill our order. Later that day, once the other shops were closed, Jennifer called to tell us they can't fill the order like they promised because they were "too busy". When I tried to call back to inquire as to why they weren't willing to provide the product I had already purchased she hung up on me. They clearly don't communicate with each other and shouldn't be in a service industry.
Called these folks this morning to get a same-day order after another florist totally screwed up an order for my mother's 80th birthday. Explained my plight to Flower Fanatic and asked if they could ensure delivery today. They delivered a beautiful arrangement, exactly what I wanted just 2 short hours after I placed the order with them. Thank you for the outstanding service.
I ordered my grandma flowers for her 90th birthday about sixth months ago. I was checking all day if they had been delivered as my mom was with her visiting. And then it was an hour before Flower Fanatic was closing. So I called to check and they had lost my order in the computer! However, the lady I spoke with was very helpful and got my grandma a beautiful arrangement the same day it was supposed to be delivered. I’m glad I called to check up on it. But I did not hesitate to place another order last night for a Christmas arrangement and I am confident this time it will go smoothly! Highly recommend!