Nikki is simply the best! Had a wasp issue that looked like it would not be addressed until more than several days after reported due to no service calls on Friday and the weekend. Nikki came late Thursday as her last call of the day and took care of it! Keep this gal! She is a gem.
September 2023
Our yard was treated today by Korey. He called ahead of time to let me know he was on his way and was on time. Korey was professional and focused on the job at hand. Very respectful. He even asked me if there were areas of concerns so that he could take care of it. Thanks Korey.Service: Bug & insect extermination
August 2023
We have used Farrow for the last 6 years or so at different properties and have always been happy with their services for pest control. Unfortunately I had a horrible experience with the woman who answered the phone. While I wanted to schedule an appointment for a service call she wanted to be argumentative instead of scheduling an appointment. I’m fine paying more money, but having someone argue, make excuses, and lying about calling/emailing me is uncalled for. Frankly, all she had to say was yes we can come out it will be $x and I would have agreed, no issues. We have been loyal customers and while I was planning on using Farrow at our new home I will now be taking... read full review
Nikki is simply the best! Had a wasp issue that looked like it would not be addressed until more than several days after reported due to no service calls on Friday and the weekend. Nikki came late Thursday as her last call of the day and took care of it! Keep this gal! She is a gem.
Our yard was treated today by Korey. He called ahead of time to let me know he was on his way and was on time. Korey was professional and focused on the job at hand. Very respectful. He even asked me if there were areas of concerns so that he could take care of it. Thanks Korey.Service: Bug & insect extermination
We have used Farrow for the last 6 years or so at different properties and have always been happy with their services for pest control. Unfortunately I had a horrible experience with the woman who answered the phone. While I wanted to schedule an appointment for a service call she wanted to be argumentative instead of scheduling an appointment. I’m fine paying more money, but having someone argue, make excuses, and lying about calling/emailing me is uncalled for. Frankly, all she had to say was yes we can come out it will be $x and I would have agreed, no issues. We have been loyal customers and while I was planning on using Farrow at our new home I will now be taking... read full review