The owner, Tyler Lancaster, does not honor his word on warranty or on poor work. We paid him $55,490 in Jan 2020 and we strongly suggest that anyone considering this firm follow the lead of builders who are now avoiding this once good firm. If not then hold back at least 10% for one year to insure he honors his “warranty”. His foreman said that Tyler told him that prior customers are “low priority”. And he is too busy with his new “pool company”. Specifically, the grass at our new home was never rolled and is full of ruts, we had to spend over $2,000 replacing the irrigation system he installed and then after months of promising to replace a dead tree in... read full review
There’s only one Lancaster Designs
The owner, Tyler Lancaster, does not honor his word on warranty or on poor work. We paid him $55,490 in Jan 2020 and we strongly suggest that anyone considering this firm follow the lead of builders who are now avoiding this once good firm. If not then hold back at least 10% for one year to insure he honors his “warranty”. His foreman said that Tyler told him that prior customers are “low priority”. And he is too busy with his new “pool company”. Specifically, the grass at our new home was never rolled and is full of ruts, we had to spend over $2,000 replacing the irrigation system he installed and then after months of promising to replace a dead tree in... read full review
Great team with vision and tons of skills