Do NOT give this salon your business. They are FRAUDS!! I bought a $150 gift card on 7 May 2021 for my mom for mothers day. Apparently the business sold (under the same name) and the new owner will not honor the gift card. Even better, they lied and said the aesthetician had COVID and that is why she couldn’t schedule initially—come to find out the real story is that over 1000 customers are in the same boat: high & dry with worthless gift cards!! I hope this new owner loses her business as fast as her customers got snowed!
September 2021
This salon is now under new ownership. I had a $150 gift certificate that the prior owner, Tasha, had in her possession for my future services. Tasha has disappeared and the new owner refuses to honor the $150 credit. I cant dispute on my credit card because I was told it is over 60 days. My daughter purchased this from out of town by calling this Merle Norman salon directly. Now they refuse to honor. And I was told there are a lot of customers in my same situation. DONT GO HERE!
July 2021
From outside the window this place looked quaint but also professional. I made an appointment hoping for the best to get a trim to get all the split ends off. I have long, bleach blonde hair. Although I think overall my hairstylist was friendly, and although it sounded as if she had years of experience, she made little to no effort to discover more of maybe what I had wanted from my trim and showed little to no technique in doing the actual trim. It was the easiest money plus I tipped her to be nice. And to top it off, she decided to blowout my hair whilst applying absolutely no heat protectant or any nice product due to the fact that I bleach my hair. She seemed way... read full review
Do NOT give this salon your business. They are FRAUDS!! I bought a $150 gift card on 7 May 2021 for my mom for mothers day. Apparently the business sold (under the same name) and the new owner will not honor the gift card. Even better, they lied and said the aesthetician had COVID and that is why she couldn’t schedule initially—come to find out the real story is that over 1000 customers are in the same boat: high & dry with worthless gift cards!! I hope this new owner loses her business as fast as her customers got snowed!
This salon is now under new ownership. I had a $150 gift certificate that the prior owner, Tasha, had in her possession for my future services. Tasha has disappeared and the new owner refuses to honor the $150 credit. I cant dispute on my credit card because I was told it is over 60 days. My daughter purchased this from out of town by calling this Merle Norman salon directly. Now they refuse to honor. And I was told there are a lot of customers in my same situation. DONT GO HERE!
From outside the window this place looked quaint but also professional. I made an appointment hoping for the best to get a trim to get all the split ends off. I have long, bleach blonde hair. Although I think overall my hairstylist was friendly, and although it sounded as if she had years of experience, she made little to no effort to discover more of maybe what I had wanted from my trim and showed little to no technique in doing the actual trim. It was the easiest money plus I tipped her to be nice. And to top it off, she decided to blowout my hair whilst applying absolutely no heat protectant or any nice product due to the fact that I bleach my hair. She seemed way... read full review