Dr. Andrew Greenberg

May 2024

I made an appointment to have my teeth cleaned. The tech who did the work looked to be of retirement age but not very experienced. She cleaned the upper toe of my teeth and did only half the row and said I'd need to schedule another appointment to do the rest. I thought this is bull because every time I have had a cleaning, anywhere, the tech cleans your entire mouth. I eventually made an appointment at a real dentist a couple weeks later who completed a traditional cleaning. If you go to Greenberg, don't expect the old lady to do a proper job cleaning your teeth.

Apr 2024

The work done on my crown was great. But their administration is terrible. they would only perform the service as if I paid everything upfront. They said that I would be reimbursed when they received payment from my insurance company. The insurance company paid them and they have yet to repay me in full 3 months later. They ghosted me, they don't respond to calls, they've essentially been paid twice, they claim they've only been reimbursed for a portion of it, which is not true, and they are not agreeing to the discounted price according to the contract that they agreed to with the insurance company. I have contacted the Better Business Bureau. I have yet to be made whole. They suck.

Mar 2024

The only good thing I can say is that they were able to see me within a day of the beginning of an abcess...since then CRAP!!!!!!!! They (Apopka ) referred me to a periodontist, since they don't have one...set me up with the appt at another office with the date and time and the Dr. I called to confirm today...that Dr. left sometime ago and they never scheduled the appt. Called, wanted to speak to the office manager...was told they had no one available, once I advised of the problem..the asst manager came on the phone. Advised that it was UNPROFESSIONAL to lie to a customer that there was no manager available. The asst manager of Apopka (VERY RUDE) kept saying it was my responsibility to setup the appt. I stated that it was there issue sending me to a Dr. that had not been in that office (Altimonte) for some time and I was angry that they wouldn't verify that the Dr. was even at the office when the referral was made. Skept saying that was my problem Please, do not go here!!! All they do is bait and switch!!!