The folks at Mr. Rooter were a pleasure to work with. We had a collapsed sewer drain pipe for which we had received several eye-popping bids. Darryl impressed us by going the extra mile to not only explain their solution in clear language, but also, literally, showed us what was wrong and how they would fix it. Their pricing was the best and their crew, Kyle and Reed, were nothing but polite and professional.
February 2024
Had an emergency on a holiday and they were here within 2 hours. Would highly recommend them!!!So, I have to update my review. Our emergency turned into a major repair. What started out as water backing up into our basement ended up being a total replacement of the sewer pipe that leads from our house to the main sewer line.When they came out on the holiday, they tried 3 times to clear the drain and the main pipe in the basement. They were able to clear a significant amount, but they found that the worst of the blockage was almost 30 feet from the house. It was possible the pipe had partially collapsed from previous work the water department had completed the previous... read full review
February 2024
Always prompt and professional. We've used Mr.Rooter a couple times for sewer issues and have had nothing short of a great experience. They are very knowledgeable and explain everything, from the diagnosis, to the procedures used to get you up and running in full detail. They really take the time to make sure you feel at ease before they leave. Thank you Mr.Rooter!
The folks at Mr. Rooter were a pleasure to work with. We had a collapsed sewer drain pipe for which we had received several eye-popping bids. Darryl impressed us by going the extra mile to not only explain their solution in clear language, but also, literally, showed us what was wrong and how they would fix it. Their pricing was the best and their crew, Kyle and Reed, were nothing but polite and professional.
Had an emergency on a holiday and they were here within 2 hours. Would highly recommend them!!!So, I have to update my review. Our emergency turned into a major repair. What started out as water backing up into our basement ended up being a total replacement of the sewer pipe that leads from our house to the main sewer line.When they came out on the holiday, they tried 3 times to clear the drain and the main pipe in the basement. They were able to clear a significant amount, but they found that the worst of the blockage was almost 30 feet from the house. It was possible the pipe had partially collapsed from previous work the water department had completed the previous... read full review
Always prompt and professional. We've used Mr.Rooter a couple times for sewer issues and have had nothing short of a great experience. They are very knowledgeable and explain everything, from the diagnosis, to the procedures used to get you up and running in full detail. They really take the time to make sure you feel at ease before they leave. Thank you Mr.Rooter!