Had to remind them to take out the trash and to mop the kitchen floor where there were obvious stains. No attention to detail whatsoever. Very nice staff but unfortunately they do not know what they're doing.
July 2020
We were concerned about continuing to use The Cleaning Authority after learning about Covid-19 and asked what measures they were taking to ensure our safety. We were told that starting with your next cleaning (around the 24th of June) not only will our crews be wearing masks, but gloves as well. This was what we were told by the area manager from The Cleaning Authority. We notified them that Wednesday, the 8th of July, was the last time we'd be using them. Two stars is all they deserve. I've made it clear on more then one occasion we need advanced notice because of the dogs. Have we gotten it? Nope, call from the driveway saying, "We're here."... read full review
Had to remind them to take out the trash and to mop the kitchen floor where there were obvious stains. No attention to detail whatsoever. Very nice staff but unfortunately they do not know what they're doing.
We were concerned about continuing to use The Cleaning Authority after learning about Covid-19 and asked what measures they were taking to ensure our safety. We were told that starting with your next cleaning (around the 24th of June) not only will our crews be wearing masks, but gloves as well. This was what we were told by the area manager from The Cleaning Authority. We notified them that Wednesday, the 8th of July, was the last time we'd be using them. Two stars is all they deserve. I've made it clear on more then one occasion we need advanced notice because of the dogs. Have we gotten it? Nope, call from the driveway saying, "We're here."... read full review