I have been a patient of Doctor Wiley for years with no problems , her staff is another story , horrible customer service, I called to make an appointment , waited five weeks for the appointment, upon arriving person at checkin informed that my insurance info was not up to date and they needed my current insurance information . I explained that the card was not in my possession and that I could return a short time after visit with the updated info , practice mgr.was not helpful in any way , I was told I would have to pay out of pocket for visit, even though I have been a patient for years , and that they had five weeks to contact me to inform me that the info was needed...piss... read full review
April 2013
As the previous reviewer stated it does not get any better then Dr. Kathleen Willey and her staff. I also have not seen either of her associates, but I can only imagine they would be of the same caliber as she. I have been seeing Dr. Willey for 12 years now and the last 10 of them I have had to travel an hour and a half to get to her office due to a move to Bucks County, PA. I have tried for 10 years to find a physician in my area and no one has come even remotely close to demonstrating that they would be capable of the level of care that is provided by Dr. Willey and her staff. She is intelligent, caring, considerate, professional, personable, current, and thorough.... read full review
November 2009
Dr. Willey is in a class by herself. I have not had experience with her two partners so I can't comment on them, but I suspect they are very good as well. The staff at this practice is excellent. Dr. Willey herself is an outstandiing physician. She is friendly, attentive, candid and compassionate. She uses a conservative approach in treatment: Starts at the least invasive approch and moves from there as circumstances demand. She has a superior educational background and medical experience. I cannot overstate how fortunate I have been to have Dr. Willey as my physician for 9 years.
I have been a patient of Doctor Wiley for years with no problems , her staff is another story , horrible customer service, I called to make an appointment , waited five weeks for the appointment, upon arriving person at checkin informed that my insurance info was not up to date and they needed my current insurance information . I explained that the card was not in my possession and that I could return a short time after visit with the updated info , practice mgr.was not helpful in any way , I was told I would have to pay out of pocket for visit, even though I have been a patient for years , and that they had five weeks to contact me to inform me that the info was needed...piss... read full review
As the previous reviewer stated it does not get any better then Dr. Kathleen Willey and her staff. I also have not seen either of her associates, but I can only imagine they would be of the same caliber as she. I have been seeing Dr. Willey for 12 years now and the last 10 of them I have had to travel an hour and a half to get to her office due to a move to Bucks County, PA. I have tried for 10 years to find a physician in my area and no one has come even remotely close to demonstrating that they would be capable of the level of care that is provided by Dr. Willey and her staff. She is intelligent, caring, considerate, professional, personable, current, and thorough.... read full review
Dr. Willey is in a class by herself. I have not had experience with her two partners so I can't comment on them, but I suspect they are very good as well. The staff at this practice is excellent. Dr. Willey herself is an outstandiing physician. She is friendly, attentive, candid and compassionate. She uses a conservative approach in treatment: Starts at the least invasive approch and moves from there as circumstances demand. She has a superior educational background and medical experience. I cannot overstate how fortunate I have been to have Dr. Willey as my physician for 9 years.