About American Finance L.L.C.

American Finance L.L.C. is a financial services company that has received mixed reviews from its customers. While some customers have praised the company's helpful and professional staff, such as Besty and Samatha, others have expressed frustration with the constant calls from agents and the way they are sometimes treated, feeling like they are being harassed. Despite these concerns, the company appears to be meeting the financial needs of its customers, with one reviewer stating that they were "relieved" and "very pleased" after speaking with Katie. Overall, the reviews suggest that American Finance L.L.C. provides a range of financial services, with varying levels of customer satisfaction. Recent reviews highlight the excellent customer service provided by staff members like Stephanie, who was patient and thorough in explaining everything, ensuring customers understood their options. Nicole from American Finance has also been praised for her willingness to help and her outstanding service, often working with customers to accommodate late payments. Michael Hammon has been described as absolutely fantastic, consistently working diligently to meet customer needs through honest communication. Customers appreciate the helpfulness, patience, and dedication of the staff, making American Finance L.L.C. a place where clients feel supported and valued.

Reviews for American Finance L.L.C.

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  • Nov 2025

    The interest rates are high but the service is great. Even with a total loss and having to use GAP they made it all really easy. Especially Stephanie in insurance. She's a lifesaver.

  • Nov 2025

    I’ve been with American finance for about a year after I filmed bankruptcy and it’s been great. I spoke with Betsy about my account being past due and she helped me get caught back up quicker than I thought I would be and actually listened to why I was late. Thank you so much Betsy!!!!

  • Oct 2025

    Nicole was very nice and polite ..She didn’t only listen to the problems I had with my vehicle but also helped . And also gave me a few suggestions .. 🥰 Keep up the good work Nicole ur the Best !

Hours

Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed

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Location

17507 S Dupont Hwy Suite 1, Harrington

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