How do they not get more stars? They're customer service is fantastic! We've had great experiences with Pep Up; estimates, installs and filling. Five stars all day long!
October 2022
Smelled a leak from my tank, called Pep up (my propane provider) and they were out within a couple of hours, diagnosed the problem and made the repairs. I have been very satisfied with their service department and propane prices......hope the new owner does not change things!
April 2022
Due to a faulty thermostat and heating/air system, I ran out of gas this morning.While Saturday and offices closed, I left a message on their emergency line and within 15 minutes I received a call back.The women I spoke with (wish I had gotten her name) could not have been more understanding and kind. Within 2.5 hours Pep-up was in my driveway filling the tank, used for heating/air, fireplace, dryer, hot water heater and stove top. Mark the technician filling the tank (bone dry) was also very friendly (he was at his daughters soccer game when called in) , knowledgeable and no “attitude” about being at my home for emergency call. Mark was actually cheerful and asked... read full review
How do they not get more stars? They're customer service is fantastic! We've had great experiences with Pep Up; estimates, installs and filling. Five stars all day long!
Smelled a leak from my tank, called Pep up (my propane provider) and they were out within a couple of hours, diagnosed the problem and made the repairs. I have been very satisfied with their service department and propane prices......hope the new owner does not change things!
Due to a faulty thermostat and heating/air system, I ran out of gas this morning.While Saturday and offices closed, I left a message on their emergency line and within 15 minutes I received a call back.The women I spoke with (wish I had gotten her name) could not have been more understanding and kind. Within 2.5 hours Pep-up was in my driveway filling the tank, used for heating/air, fireplace, dryer, hot water heater and stove top. Mark the technician filling the tank (bone dry) was also very friendly (he was at his daughters soccer game when called in) , knowledgeable and no “attitude” about being at my home for emergency call. Mark was actually cheerful and asked... read full review