Best Heating & Air Conditioning / HVAC In Frankford

“Marc came out to help me with my sump pump today. Unfortunately in the winter they freeze, the pressure built on mine and backed into the basement. Marc cleaned everything and cleared the debris from the pit. He replaced the valve with one that will make it easier to manage the winter weather. He’s always courteous, kind and helpful. Goes above and beyond.“

“I had a service appointment for my gas fireplace, and the technician exceeded expectations with their knowledge, professionalism, and punctuality. The fireplace, which initially wouldn’t turn on, now functions flawlessly.“

“I have used Custom Mechanical twice, once was for an unscheduled breakdown of my A/C unit over the summer. Called them and they send a technician to my house within 2 hours. Less than an hour later, they restored A/C service to my home. Signed up for their bi-annual preventive maintenance agreement, Danielle in Customer Service was prompt, polite and courteous in setting up the plan and scheduling the technician to come out for our first maintenance visit. Technician did a very thorough job and even offered some guidance on keeping my HVAC operating efficiently. Overall very pleased with Custom Mechanical's service and highly recommend them.“

“5 stars for personal contact
5 stars for explaining everything
5 stars for owners being on the job
5 stars for doing what they tell you they will
5 stars for going the extra mile when necessary
And a huge Thank you to the family for
Going that extra mile for me when they found out I was without AC for 6 weeks.
Janice“

“Thanks to Cali and Sonny for a great a bathroom fixture install. Went perfectly. Highly recommend.“

“Just had our heat pump & furnace replaced, reasonably priced, friendly, excellent experience!“

“Have been a customer of Custom Mechanical for many years. They have installed and serviced my heating and cooling equipment honestly and fairly. I have also called on them for plumbing maintenance and repairs.They may not always be “cheapest” but my experience has proven them to be very economical over the long term. Service personnel are courteous, knowledgeable and prompt. Great customer service, solid advice on repairs and quick to respond to my needs. I have recommended them to friends and would not hesitate to do so again.
5 Sep ‘25
Good experience with Coty Bailey from Custom Mechanical. Had several small plumbing jobs that I needed help with; outside hose bib leaking, Kohler shower control leaking, installing warm water recirculating pump. Coty called about 15 mins out to advise he was on the way. He arrived and I briefed him on what needed done and he set to work without hesitation. He installed a new Kohler shower valve, a new outside hose bib and installed a recirculating pump that I had from a previous install as well as new hoses on my washer. Coty worked diligently on each task and also installed a small shelf to hold the recirculating pump on the back wall of the bathroom vanity. His work involved being down on the floor working under the vanity, crawling under the house to remove the old hose bib and reinstall the new one and standing to replace the shower valve. He carried a backpack with most tools he needed for each task and spent little time going back to the truck for tools or supplies. All work completed successfully.“

“Our technician, Dave, was great. He was very knowledgeable. He took his time and answered all of our questions. We would highly recommend.“