We had a root ball from a tree grow into our pipes leading to the septic tank. That was found in the process of Pumping our septic. They came out last minute, on a Friday, 3 days before Christmas and on the cusp of a weekend. Not only did they snake it to find that root ball, unsolicited, but they decided not to charge for the extra little bit of last minute effort. Most places would charge an hour's labor for it. They also gave a solid recommendation for someone to come a replace pipes that would get them up to code for our 35 year old pipes. We already have them saved to our contacts and will be scheduling our next Pumping with them.
September 2023
My first and only experience with septic pumping and have to say, I’m a fan. Not only was it timely and effective but I learned some valuable information about septic tanks. I know that sounds facetious but I’m being 100% real with that comment. The worker took the time to explain how my system worked, how I as a homeowner can do my own preventive care, and how often the system should be professionally cared for. Proof that a company such a this one cares about the consumer more than the service charge. I also found the pricing to be reasonable for the amount of work that went into the job. This place is both literally and figuratively the sh&t.
December 2019
Amazing and dependable service! When I called with lots of questions, Mike gave me answers that were clear and easy to understand. After conveniently scheduling a service, they arrived promptly and professionally. Overall - E X C E L L E N C E ! ! !
We had a root ball from a tree grow into our pipes leading to the septic tank. That was found in the process of Pumping our septic. They came out last minute, on a Friday, 3 days before Christmas and on the cusp of a weekend. Not only did they snake it to find that root ball, unsolicited, but they decided not to charge for the extra little bit of last minute effort. Most places would charge an hour's labor for it. They also gave a solid recommendation for someone to come a replace pipes that would get them up to code for our 35 year old pipes. We already have them saved to our contacts and will be scheduling our next Pumping with them.
My first and only experience with septic pumping and have to say, I’m a fan. Not only was it timely and effective but I learned some valuable information about septic tanks. I know that sounds facetious but I’m being 100% real with that comment. The worker took the time to explain how my system worked, how I as a homeowner can do my own preventive care, and how often the system should be professionally cared for. Proof that a company such a this one cares about the consumer more than the service charge. I also found the pricing to be reasonable for the amount of work that went into the job. This place is both literally and figuratively the sh&t.
Amazing and dependable service! When I called with lots of questions, Mike gave me answers that were clear and easy to understand. After conveniently scheduling a service, they arrived promptly and professionally. Overall - E X C E L L E N C E ! ! !