I highly recommend Nathan and his team for any plumbing needs. I had other company's out to try to figure out my plumbing issue and they could not figure it out. I was so frustrated. I asked a friend who they would recommend and they told me about Charles Moon. Nathan and Ray found the problem right away contacted Moen since it was a defective part from the manufacture. He was very informative with me regarding the status of the part when he would be receiving the part and getting on the schedule to replace the part. Top notch service all the way around! Call Nathan for any of your plumbing needs!
January 2023
Main underground water pipe leaking on lawn and onto the sidewalk. Two plumbers identified the problem and located the leak. The water company, power company and other county officials came out to identify where underground utilities were located and must be preserved. A few days later, a team of 3 plumbers arrived. One cautiously used heavy equipment to carefully dig a hole in our lawn, a second plumber climbed inside the hole and sheveled dirt away from the the main water pipe and placed a patch over the pipe. The process took approximately 4 hours. The plumbers were highly skilled and very professional. They filled in the hole, covered it with hay and my lawn is intact,... read full review
October 2021
I would recommend Charles Moon highly. we had a blocked septic pipe, I called at least 6 contractors, no one could even help me out until the end of the first week of October. charles moon answered the call, was in the middle of dinner, dropped it all and came right out to help us. thats what you call the best customer service.Services: Drain cleaning
I highly recommend Nathan and his team for any plumbing needs. I had other company's out to try to figure out my plumbing issue and they could not figure it out. I was so frustrated. I asked a friend who they would recommend and they told me about Charles Moon. Nathan and Ray found the problem right away contacted Moen since it was a defective part from the manufacture. He was very informative with me regarding the status of the part when he would be receiving the part and getting on the schedule to replace the part. Top notch service all the way around! Call Nathan for any of your plumbing needs!
Main underground water pipe leaking on lawn and onto the sidewalk. Two plumbers identified the problem and located the leak. The water company, power company and other county officials came out to identify where underground utilities were located and must be preserved. A few days later, a team of 3 plumbers arrived. One cautiously used heavy equipment to carefully dig a hole in our lawn, a second plumber climbed inside the hole and sheveled dirt away from the the main water pipe and placed a patch over the pipe. The process took approximately 4 hours. The plumbers were highly skilled and very professional. They filled in the hole, covered it with hay and my lawn is intact,... read full review
I would recommend Charles Moon highly. we had a blocked septic pipe, I called at least 6 contractors, no one could even help me out until the end of the first week of October. charles moon answered the call, was in the middle of dinner, dropped it all and came right out to help us. thats what you call the best customer service.Services: Drain cleaning