My truck broke down on the road near 72. I called AAA they didn't come for 3 hours I went online and found Reynolds right up the street my from location. They came in about 20 minutes. Great driver named Tyler he was the best, he took me to Firestone and I was out of there in about an hour Thanks so much it was very affordable and I've got Reynolds card in my pocket right now for the next time
July 2023
I needed to have a car towed 42 miles to my home. Eddie was so helpful! After making the arrangements, my car was home in about an hour! The driver was polite and his appearance was professional. He was neatly dressed - no ripped or stained clothing. I highly recommend them if you need a tow. The one negative I have is that they required cash for part of my transaction and charged a service fee of $11 if I used a credit card for the rest. Credit card fees are a cost of doing business. They should not passed on to the customer.
April 2023
My car got stolen yesterday around 2am. Not knowing what to expect or the process of how stolen vehicles turn up, I called every tow company to see if the perpetrator’s dumped it at a complex and towing may have possibly picked it up. Compared to the other places I called who were rude and refused to help me or check in on my vehicle, Reynolds Towing was the opposite and provided their process for stolen vehicles so I know what to expect. That made a huge difference to me and the level of customer service I would like anyone to receive so I had to come on here and write a positive review since my other experiences were not so great!
My truck broke down on the road near 72. I called AAA they didn't come for 3 hours I went online and found Reynolds right up the street my from location. They came in about 20 minutes. Great driver named Tyler he was the best, he took me to Firestone and I was out of there in about an hour Thanks so much it was very affordable and I've got Reynolds card in my pocket right now for the next time
I needed to have a car towed 42 miles to my home. Eddie was so helpful! After making the arrangements, my car was home in about an hour! The driver was polite and his appearance was professional. He was neatly dressed - no ripped or stained clothing. I highly recommend them if you need a tow. The one negative I have is that they required cash for part of my transaction and charged a service fee of $11 if I used a credit card for the rest. Credit card fees are a cost of doing business. They should not passed on to the customer.
My car got stolen yesterday around 2am. Not knowing what to expect or the process of how stolen vehicles turn up, I called every tow company to see if the perpetrator’s dumped it at a complex and towing may have possibly picked it up. Compared to the other places I called who were rude and refused to help me or check in on my vehicle, Reynolds Towing was the opposite and provided their process for stolen vehicles so I know what to expect. That made a huge difference to me and the level of customer service I would like anyone to receive so I had to come on here and write a positive review since my other experiences were not so great!