UPand Running Computer Services, LLC

Apr 2023

Bruce was great from the very beginning! He was quick to respond to my inquiry. He tried to help me over the phone right away in case it was something simple. When it turned out to be more, he came to my house to diagnose the issue. When it was found to be more than he could fix quickly in-site, he took my laptop with him to repair. He kept me updated along the way and made me feel very comfortable.In our initial conversation he told me, "I respect your data and will make sure to keep it in tact", this was what solidified my decision to use him. The repair was secondary, recovering my data was my top priority- and he did just that!! My laptop is back up and running and all my data has been restored. Thank you, a million times, THANK YOU, Bruce!!

Aug 2021

Upand Running was reliable, fast and easy to use. Windows stopped working on my laptop, and I was worried about losing some of my files. Bruce from Upand Running responded to my request for help within an hour and was willing to work on the computer at my convenience. I left it with him on a Sunday afternoon, and he delivered the fixed computer to my house the very next day at no extra charge. (He was doing errands in the neighborhood.) The price was very reasonable, the service was reliable, and the laptop is working very well. Other services will hold on to your computer for days or weeks. Bruce had mine for less than 24 hours. I highly recommend his services--and would use him again in a heartbeat.

Apr 2021

In trying to correct a Windows problem, I messed up access to my laptop, so that I couldn't start it at all. Bruce Maliken was recommended by contributors to the Cleveland Park and Chevy Chase listservs, so I contacted him. He was practical, creative, and fast, gaining access to remove defective software and re-install the operating system. Bruce was easy to communicate with and knowledgeable, and I feel he went out of his way to charge less than might have been justified.