Total pros! We needed to replace the old tile floor in our kitchen with wood to match the rest of our 1800s rowhouse. Mike the sales guy and the installers were the most professional contractors we've worked with: they worked fast/on time, charged reasonable prices, stayed in constant communication, matched the existing floor perfectly without having to sand and restain, prevented dust, and cleaned up thoroughly.
May 2024
Wonderful work! Professionalism personified. Very skillful crew, headed up by "George," who is unbelievably proficient and pleasant. Excellent overall management by Mike, who was always available for questions and showed up with the crew every day.
March 2024
Thank you Universal Floors for a wonderful job. Part of my 60-year-old hardwood floor in the living room was damaged by water intrusion. It buckled, blackened and turned into an unsightly trip-and-fall hazard. Your amazing team removed and replaced the damaged tiles, then your second amazing team sanded and refinished the area with three finishing coats, including the floor of the contiguous hall and dining area, so they match in color, size and spacing - it looks fantastic. I can't say enough about the on-time, well-mannered, professionalism and efficiency of your work teams and job supervision. I am 500% happy with this job and would recommend Universal to anyone... read full review
Total pros! We needed to replace the old tile floor in our kitchen with wood to match the rest of our 1800s rowhouse. Mike the sales guy and the installers were the most professional contractors we've worked with: they worked fast/on time, charged reasonable prices, stayed in constant communication, matched the existing floor perfectly without having to sand and restain, prevented dust, and cleaned up thoroughly.
Wonderful work! Professionalism personified. Very skillful crew, headed up by "George," who is unbelievably proficient and pleasant. Excellent overall management by Mike, who was always available for questions and showed up with the crew every day.
Thank you Universal Floors for a wonderful job. Part of my 60-year-old hardwood floor in the living room was damaged by water intrusion. It buckled, blackened and turned into an unsightly trip-and-fall hazard. Your amazing team removed and replaced the damaged tiles, then your second amazing team sanded and refinished the area with three finishing coats, including the floor of the contiguous hall and dining area, so they match in color, size and spacing - it looks fantastic. I can't say enough about the on-time, well-mannered, professionalism and efficiency of your work teams and job supervision. I am 500% happy with this job and would recommend Universal to anyone... read full review