I was very pleased with the service and attention that I received from Dr. Bruce Lazerow and his technician, Rob. The service was prompt and efficient. The staff was very personable and friendly. Dr. Lazerow was a very caring optometrist and made my experience as a first-time patient, and a walk-in, very pleasant. Thank you!
March 2024
Bruce Lazerow is a great optometrist! I was a bit thrown off by the disorganization of the scheduling - first I can barely get them to answer their phone, and when I do there's lots of noise in the background. Then I schedule an appointment, and when I show up, they are surprised to see me, as if they didn't have my appointment on file. Luckily I was able to wait about 45 minutes and see the doctor for my eye exam, and the care I got with Dr. Lazerow was worth the wait. Very professional and personable. With how few options I have through DC Medicaid for Optometrists, I'm glad I found ONE that does good work.
November 2023
I was looking to get mine and my daughter's eyes examined. I called one place and was instantly disappointed with the customer service over the phone, but was able to schedule an appointment for myself. I called a different place for my daughter's appointment, which was New Vision. I got the total opposite experience already just over the phone. The gentleman that answered was kind and courteous and scheduling took less than 3 minutes.Skip to my daughter's appointment, we arrived and were seen by the doctor almost right away. The waiting room was well lit, clean, with plenty of seating. This was my daughter's first time getting glasses, and I could... read full review
I was very pleased with the service and attention that I received from Dr. Bruce Lazerow and his technician, Rob. The service was prompt and efficient. The staff was very personable and friendly. Dr. Lazerow was a very caring optometrist and made my experience as a first-time patient, and a walk-in, very pleasant. Thank you!
Bruce Lazerow is a great optometrist! I was a bit thrown off by the disorganization of the scheduling - first I can barely get them to answer their phone, and when I do there's lots of noise in the background. Then I schedule an appointment, and when I show up, they are surprised to see me, as if they didn't have my appointment on file. Luckily I was able to wait about 45 minutes and see the doctor for my eye exam, and the care I got with Dr. Lazerow was worth the wait. Very professional and personable. With how few options I have through DC Medicaid for Optometrists, I'm glad I found ONE that does good work.
I was looking to get mine and my daughter's eyes examined. I called one place and was instantly disappointed with the customer service over the phone, but was able to schedule an appointment for myself. I called a different place for my daughter's appointment, which was New Vision. I got the total opposite experience already just over the phone. The gentleman that answered was kind and courteous and scheduling took less than 3 minutes.Skip to my daughter's appointment, we arrived and were seen by the doctor almost right away. The waiting room was well lit, clean, with plenty of seating. This was my daughter's first time getting glasses, and I could... read full review