I work in HR and my company was looking for providers for a health fair so I asked the receptionist, Wes, whether the location accepted United Healthcare. He asked if I was a new patient and I attempted to tell him why I was calling and we preferred someone in-network in the event our employees wanted to go to them after the wellness fair...I couldn't even get my full sentence out and he hung up on me. I also thought about going to this provider because the website is impressive and I was interested in the whiplash service. Not anymore. I hate bad customer service!
January 2024
They weren’t helpful at all. I was there from June 2023-August 2023 and the only the thing they had me do was sit on a massage table. I received no chiropractic services at this establishment. I also wasn’t given any exercises to follow once my therapy came to an end. I was also not listened by the male doctor I charge there. I would not recommend if you’re looking to get better not worst. I ended up having to go to another facility that has been very helpful. I just wanted to let anyone know before they decide to choose this establishment. Thanks !
June 2023
Awesome staff the new lady in the front was very kind to me today she greeted me and was very attentive to my concerns very kind
I work in HR and my company was looking for providers for a health fair so I asked the receptionist, Wes, whether the location accepted United Healthcare. He asked if I was a new patient and I attempted to tell him why I was calling and we preferred someone in-network in the event our employees wanted to go to them after the wellness fair...I couldn't even get my full sentence out and he hung up on me. I also thought about going to this provider because the website is impressive and I was interested in the whiplash service. Not anymore. I hate bad customer service!
They weren’t helpful at all. I was there from June 2023-August 2023 and the only the thing they had me do was sit on a massage table. I received no chiropractic services at this establishment. I also wasn’t given any exercises to follow once my therapy came to an end. I was also not listened by the male doctor I charge there. I would not recommend if you’re looking to get better not worst. I ended up having to go to another facility that has been very helpful. I just wanted to let anyone know before they decide to choose this establishment. Thanks !
Awesome staff the new lady in the front was very kind to me today she greeted me and was very attentive to my concerns very kind