I had two locks (bolt lock for front door, lever lock for door to the porch) which were getting sticky, so nothing urgent, but Mike came within a couple days, right at the beginning of the 1.5 hour time window he gave me. It turned out one lock just needed some WD40 and the problem with the other lock was a door that was no longer true and square. That requires a handyman to square up the door. Since neither lock needed replacing, Mike didn't charge me. He didn't try to sell me a new lock that I didn't need. I gave him a big tip to cover his time for driving over. He's very knowledgeable, a nice guy, and doesn't take advantage of the customer.... read full review
September 2024
Mike is excellent. He is quick to respond and highly professional. We so appreciate how much care he takes to come up with good solutions for our offices. He clearly takes a lot of pride in his work. I cannot recommend him highly enough.
August 2024
My husband and I are very impressed by Mike and his services -- we have not received this level of customer service and care in a long time. First, Mike answered the phone himself and met us for an estimate very promptly. He was transparent in prices and explained the different options available to increase security at our home very patiently and effectively. It is clear he knows what he is talking about and truly cares about his client's safety and comfortability. We will definitely be returning to him for future needs and recommending his company to family and friends. Thank you, Mike!
I had two locks (bolt lock for front door, lever lock for door to the porch) which were getting sticky, so nothing urgent, but Mike came within a couple days, right at the beginning of the 1.5 hour time window he gave me. It turned out one lock just needed some WD40 and the problem with the other lock was a door that was no longer true and square. That requires a handyman to square up the door. Since neither lock needed replacing, Mike didn't charge me. He didn't try to sell me a new lock that I didn't need. I gave him a big tip to cover his time for driving over. He's very knowledgeable, a nice guy, and doesn't take advantage of the customer.... read full review
Mike is excellent. He is quick to respond and highly professional. We so appreciate how much care he takes to come up with good solutions for our offices. He clearly takes a lot of pride in his work. I cannot recommend him highly enough.
My husband and I are very impressed by Mike and his services -- we have not received this level of customer service and care in a long time. First, Mike answered the phone himself and met us for an estimate very promptly. He was transparent in prices and explained the different options available to increase security at our home very patiently and effectively. It is clear he knows what he is talking about and truly cares about his client's safety and comfortability. We will definitely be returning to him for future needs and recommending his company to family and friends. Thank you, Mike!