Massage Envy

Massage Envy offers massage, skin care, and total body stretch services that contribute to overall wellness. Many customers express satisfaction with their experiences, particularly highlighting the exceptional service from staff members like Diane and Brandon. Diane's expertise has kept one loyal customer returning for five years, noting improvements in skin health and recommending the products despite their higher price. Brandon also received praise for providing a great 90-minute session, with a friendly and helpful front desk staff that enhances the experience. However, some reviews indicate areas for improvement. A customer mentioned a less engaging experience with a therapist named Lamia, pointing out a lack of friendliness and curiosity during the session. Additionally, the tipping system was criticized for being unclear, which could lead to confusion about expected gratuity. Overall, while Massage Envy is appreciated for its quality services and dedicated staff, attention to customer service details and clarity in pricing could enhance the overall experience.