GW Primary Care - McPherson Square

The staffing of the phones is horrible, and "service" by the front desk is unsatisfactory. Once you get someone to answer a phone, or address you at the front desk, you will be helped by friendly professionals in the treatment area. Unfortunately, the front facing experience is such a turn-off I'd prefer to go elsewhere.

The primary care here is great, but they ARE NOT an urgent care spot and do not accept walk ins. I find the misleading advertising with respect to the very troubling, and they do not answer the phones to tell you not to come in.

I came here several times for COVID testing during the height of the pandemic, and always had good experiences. When they transitioned to primary care and I had an urgent need to find a new advanced care practitioner, I came here and found Tayler Young, who is excellent. She is patient, thorough and very attentive to her patient's needs and limits. She is now basically our "family doctor". The staff here has also always been very professional, courteous and helpful. I know some are frustrated it's no longer a walk-in clinic, but once you're a patient, it's fairly easy to make appointments, get refills, etc., through MyChart. I would definitely... read full review