Grayton Plumbing

Dec 2014

I've been a Grayton Plumbing customer for years, found them to be reliable and reasonably priced; plus I always like to support local businesses. They have recently been bought by CroppMetcalfe and their price structure has changed significantly. This morning, they came to snake out a clogged kitchen sink. Let me help my neighbors save some money or prepare for a shock. The visit fee is $86.95, which is pretty standard. However, to snake out a kitchen sink, I was quoted a whopping $405! $405 to snake out a kitchen sink, a basic plumbing activity. This is nothing but highway robbery. I paid the very polite, timely, and professional representative the $86.95 visit fee and will hire my local handyman to resolve this problem.

Feb 2013

Extremely expensive. Their employee was outstanding. So I liked the service. But to fix the disposal, FIX not install, cost $199 plus a service charge of 75 to just show up. By walking into my house, the service charge was $75 was already applied. Would I use them again - No. Did I sign up for Yelp today just so I could review them - Yep.

Dec 2012

I asked them over and over again to give me an estimate over the phone to snake a toilet. This is not rocket science, it should be easy to provide an hourly estimate. They said "you have to pay the $75 service fee for us to come out, and then we'll give you the price." So I had them come out, and then they tried to hit me up for $850 to snake the toilet. Get the f* out of my house. Rip off.