Reviews for Georgetown Valet Dry Cleaners
Write a reviewHours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 9AM - 5PM
Sunday: Closed
Tips
accepts credit cards street parking, valet parking bike parking
Ratings
Google: 3.1/5Georgetown Valet Dry Cleaners
405 H St NE, Washington
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Took 2 sweaters here for minor repairs and cleaning. The repairs are fine, and one sweater came back clean. The other has a hole and several black marks that weren't there when I dropped it off. The photo shows the hole and one of the marks. Do not recommend this place.
I've been going here sporadically since 2018 and it has definitely gone downhill. Lately the issue has been hair. Long stringy hair all over my supposedly clean clothes. I have short, curly hair. This is absolutely repulsive to put a piece of clothing on that I think is clean only to be pulling other people's hair off of me. I've told the woman who works there about it and at first she tried to charge me again to clean the hair off. They did end up taking the item back and cleaning the hair off, but it continues to happen.The picture shows what I just lint rolled off of my supposedly clean shirt ?
From the moment I walked on a Wednesday evening, it was obvious the lady working there did not want to attend to me. I asked about alterations and she shook her head saying it takes 2 weeks. When I said I didn’t mind and wanted to drop off other clothes for just dry cleaning (no alterations) she began putting my contact info into her system. AFTER she did this, she said she could take the dry clean clothes but I needed to come back to drop off the clothes for alteration, in essence making me do two separate trips. She could have just said from the beginning, I’m not in the mood to do alterations and that would have been a better use of our time. Very rude, poor customer...read full review