District Pilates

District Pilates has garnered a mix of reviews, highlighting both strengths and areas for improvement. Many clients praise the studio as one of the best Reformer Pilates studios in DC, noting the attentive instructors who provide personalized feedback on injuries and form. The environment is described as welcoming, and the lack of mandatory mask-wearing and vaccination cards is appreciated by some members. However, some reviews express frustration with the studio’s website navigation, especially on mobile devices, and issues with booking classes at different locations. Clients have reported difficulties with class expiration dates, feeling that they were not adequately informed about these policies. Additionally, there are concerns about the studio's response to booking mistakes, as refunds are not provided in such cases. Overall, while District Pilates shows promise with its dedicated instructors and convenient location, there is a clear call for better communication and website functionality to enhance the customer experience.