Reviews for Cobbler's Bench Shoe Repair and Keys
Write a reviewFrom Cobbler's Bench Shoe Repair and Keys
Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 Facebook: 5/5Cobbler's Bench Shoe Repair and Keys
662 18th St NW, Washington
Directions Call Suggest an EditGet your award certificate!
Cobbler's Bench Shoe Repair and Keys, located a short 10-minute walk from The White House, is a business known for its exceptional service, skill, and professionalism. The owner and team have been repairing shoes, leather goods, purses, and luggage for over a decade, demonstrating their expertise in the field. They offer a full selection of shoe laces and care products. One customer shared their experience of needing to punch holes in a belt, but only having a credit card for payment. The owner displayed incredible kindness by trusting the customer to settle the bill next time, instilling a sense of respect and genuine trust. This interaction reaffirmed the customer's faith in humanity and highlighted the shop's honest ethics and values. The transparent, up-front pricing and great work have earned the Cobbler's Bench a reputation for excellent customer service. When a customer brought in a pair of shoes for a simple glue job, the team discovered it required a more extensive repair. Despite the higher cost, the customer was impressed by the quick and friendly communication when requesting a refund. Through eBay, a customer purchased a pair of Gaziano Girling men's shoes with a special patina. Peter M., believed to be the owner, enlarged the shoes while maintaining the shape and patina perfectly. This exceptional skill showcases the team's attention to detail and dedication to their craft. In conclusion, Cobbler's Bench Shoe Repair and Keys is a business known for its exceptional skill, professionalism, and genuine customer service. The team's trust, fairness, and commitment to quality work make it a shop where customers can confidently take their precious items for repair.