Cobbler's Bench Shoe Repair and Keys

$ • Shoe Repair

662 18th St NW, Washington, DC 20006

About Cobbler's Bench Shoe Repair and Keys

Cobbler's Bench Shoe Repair and Keys, located a short 10-minute walk from The White House, is a business known for its exceptional service, skill, and professionalism. The owner and team have been repairing shoes, leather goods, purses, and luggage for over a decade, demonstrating their expertise in the field. They offer a full selection of shoe laces and care products. One customer shared their experience of needing to punch holes in a belt, but only having a credit card for payment. The owner displayed incredible kindness by trusting the customer to settle the bill next time, instilling a sense of respect and genuine trust. This interaction reaffirmed the customer's faith in humanity and highlighted the shop's honest ethics and values. The transparent, up-front pricing and great work have earned the Cobbler's Bench a reputation for excellent customer service. When a customer brought in a pair of shoes for a simple glue job, the team discovered it required a more extensive repair. Despite the higher cost, the customer was impressed by the quick and friendly communication when requesting a refund. Through eBay, a customer purchased a pair of Gaziano Girling men's shoes with a special patina. Peter M., believed to be the owner, enlarged the shoes while maintaining the shape and patina perfectly. This exceptional skill showcases the team's attention to detail and dedication to their craft. In conclusion, Cobbler's Bench Shoe Repair and Keys is a business known for its exceptional skill, professionalism, and genuine customer service. The team's trust, fairness, and commitment to quality work make it a shop where customers can confidently take their precious items for repair.

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Reviews for Cobbler's Bench Shoe Repair and Keys

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  • Apr 2024

    Amazing place! Restored and refurbished leather shoes and large travel bag for me. If you have great pieces, don’t buy new, restore them.

  • Aug 2019

    Pete’s Cobbler’s Bench at Farragut North made my shoes look and feel better than when I bought them.

  • Jun 2017

    I went to the store in Landover and I met Joe. He asked me my name pulled me up and said your new, I said yep this is my second time here and he was soooooo appreciative for my business. I needed a stitch in a shoe, they repaired it while I waited and I was out of there in 5 minutes. He said it was only 3 stitches don't worry about it, bring heels I said DEAL. The establishment was so clean and they are so friendly and efficient. They did a great job on my 1st pair of heels and for anyone who knows me I LOVE MY SHOES and I pay a lot of money for them too! If you need your heels repaired I recommend this place! the artist Jesus LOVES!!!

Hours

Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards

Location

662 18th St NW, Washington

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