Reviews for Windsor Locks Oil Co

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Apr 2024
Jose called a few minutes after I spoke to the receptionist for a Saturday emergency fill. We discussed the cost and timing and he called back 3 minutes before arrival and filled the tank to the 100 gallons I requested. Jose had fantastic customer service.
Nov 2020
I had an emergency need for oil on a Friday in the summer; called six different companies in the area to request an emergency same-day delivery, and no one else was able or willing to help (one dispatcher even took the time to lecture me about not having called earlier, as though I had planned on the emergency happening). When I called Windsor Locks Oil, the dispatcher was very personable and sympathetic, called her driver, and routed him from Marlborough to Windsor to make sure that I had oil delivered that very same afternoon. They really helped me out in a pinch!
Sep 2019
Our 21 year old WM Gold Boiler shutdown on Christmas Day. We called HARP Home Services the next day since we have an account with them and they scheduled a tech to come out between 6-8 PM. The tech finally came after 9:30 PM. He only spent 5 minutes with the diagnostics and the rest of the hour detailing the list of repairs and replacements. Total quoted repair cost was $3,250. The tech recommended that we meet with the sales consultant for a new furnace and also suggested replacing the Heat-Flo water boiler (lifetime warranty) that was installed in 2013 by the previous owner. I paid the $104 diagnostic fee, but was very skeptical.

The following morning, I...read full review

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From Windsor Locks Oil Co

Automatic delivery/monthly budget plans/oil price protection programs/tank guard protection/ service contracts/24 hour burner service/tank installations and removal/furnace and boiler installations/air conditioning/plumbing, and a $ .20 cent per gallon discount for payments made within 5 days. Our phones are open 24 hours a day year round. You will never get an answering machine. Our employees are trained to give quality service, from our office staff to our delivery drivers. Even in the worst road conditions, our skilled delivery drivers are able to safely reach you and ensure a warm home for your family.