Eric is a true professional, timely, great communication and does a thorough job. He recommends only what is needed with an explanation that is easy to understand. Jones Heating Service is my go-to company for my heating service needs.
September 2018
We had an issue with our oil burner and lost our hot water. We had originally called another company who came out to our house to look at it. They were there for over two hours and finally came to the conclusion that special tools were needed to diagnose the issue and left. We called Eric and he was able to come out in a timely manner. He troubleshot, fixed and explained everything to us in about thirty minutes. (He didn't need any special tool). His prices were half the price of any other company in the area, and as the owner and sole operator of the company you can see he genuinely cares about the quality of his work and customers. I would recommend Eric to anyone... read full review
July 2015
Eric in an absolutely wonderful person to deal with. He came in and gave me straight and accurate information about a problem with my water boiler. All of his pricing was fair when it came to all parts and services. He also was extremely informative, answering any questions that I had and explaining how the systems in my home worked.
He also advised me of things that "could be fixed" but weren't necessary or a huge concern.
Eric also found and fixed problems not related to the hot water heater installation that would have cost additional money. This included fixing out a burned out connection on a circuit board... read full review
Eric is a true professional, timely, great communication and does a thorough job. He recommends only what is needed with an explanation that is easy to understand. Jones Heating Service is my go-to company for my heating service needs.
We had an issue with our oil burner and lost our hot water. We had originally called another company who came out to our house to look at it. They were there for over two hours and finally came to the conclusion that special tools were needed to diagnose the issue and left. We called Eric and he was able to come out in a timely manner. He troubleshot, fixed and explained everything to us in about thirty minutes. (He didn't need any special tool). His prices were half the price of any other company in the area, and as the owner and sole operator of the company you can see he genuinely cares about the quality of his work and customers. I would recommend Eric to anyone... read full review
Eric in an absolutely wonderful person to deal with. He came in and gave me straight and accurate information about a problem with my water boiler. All of his pricing was fair when it came to all parts and services. He also was extremely informative, answering any questions that I had and explaining how the systems in my home worked.
He also advised me of things that "could be fixed" but weren't necessary or a huge concern.
Eric also found and fixed problems not related to the hot water heater installation that would have cost additional money. This included fixing out a burned out connection on a circuit board... read full review