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Reviews for The Laundry Room on the Ave
Add your commentThe Laundry Room on the Ave
772 Farmington Ave, West Hartford
Directions Call Website Suggest an Edit772 Farmington Ave, West Hartford
Directions Call Website Suggest an Edit
I've been coming here for about a year because the location is convenient to me but that's the only thing that keeps me coming back. the machines are clean but the rest of the facility is quite run down. the floors often have dust, dirt and puddles. It is quite expensive, especially to dry the clothes. i find that even in small lids and with delicates i have to keep my clothes in the dryer for at least 50-60 minutes which gets pricey. There have been times when i have taken out clothes after 45 minutes and they are still sopping wet but i refuse to pay more money and continue to wait so i leave and hang dry everything. There is usually one staff member on site,... read full review
I am visiting this laundromat on a Monday afternoon around 11am. There is a working ATM here. There are 11 washing machines and 12 dryers. Nice resting area is available. This business is clean, a multilingual attendant is here, and she has advised each customer when their washer or dryer is done. She keeps the customer traffic moving to a nice pace. She is very helpful and very concerned about the cleanliness of the laundromat. Good parking and parking lot is very clean. There are businesses across the street to eat lunch or get a coffee. The customers visiting here are of every shape, size, age, color, and culture. Everyone doing laundry here is friendly and polite.... read full review
Be aware of employee possibly stealing your payment when paying in cash. Pay in cash, shows as not paid in their computer system. Make sure to keep receipt.This applies to any store not to single out this particular establishment.This does not reflect on laundromat owner, most likely an honest individual.This happened at my Chiropractors office, great Doctor, unfortunately the receptionist assistant was helping herself to patients cash payments.In all fairness, this laundromat probably deserves an overall rating of 4.7This is mainly due to that out of a total of 3 folding tables, only one and sometimes two folding tables are available for customer usage, folding tables... read full review