Reviews for Serenity Hair Salon

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  • Jul 2024

    Serenity Hair Salon offers a range of hair services, but customer experiences vary significantly. Some clients appreciate the quick service, noting there is rarely any wait time. However, several reviews highlight issues with the quality of styling and customer service. One client mentioned that a haircut and style did not last, falling flat just hours after leaving the salon. Another client expressed disappointment with color results, describing highlights as uneven and not matching the requested caramel shade. This client also noted that the stylist's attitude felt unprofessional and unkind when addressing concerns about the hair color. On a more positive note, some customers report satisfaction with the care given to their hair. One client emphasized how the stylist helped her realize she was too rough with her hair, resulting in a transformation that made her hair look and feel healthy after a silk press. Overall, while some clients appreciate the results and care received, others have faced challenges with service quality and stylist interactions, indicating that potential customers may want to consider these factors before booking an appointment.

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Hours

Monday: ClosedTuesday: ClosedWednesday: ClosedThursday: 4 - 8PM
Friday: 4 - 8PM
Saturday: 9AM - 3PM
Sunday: Closed

Tips

by appointment only wheelchair accessible accepts credit cards good for kids private lot parking free wi-fi bike parking

Ratings

Google Google: 4.6/5 Facebook Facebook: 4.7/5

Serenity Hair Salon

100 Park Rd, West Hartford

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