Cell Doc - Phone, Tablet and Computer Repair

May 2024

Terrible business. I purchased a screen protector and soon realized it was too thick for the phone screen, it didn’t allow the thumb print to unlock the phone. I went back to change it and before I could fully explain the issue, I was interrupted multiple times because they were rushing to close. They kept cutting me off, as I tried to explain how I wasn’t able to unlock my phone and I can’t go home without having access to it. Finally he goes to take the screen protector off (rudely) but then tried to keep it WITHOUT giving me a refund. It doesn’t make sense to me to have them keep the screen protector if the refund has to wait until they were next open. Highly...read full review

Oct 2021

My iPhone screen was cracked so I went to Cell Doc for service. The person at the stand, who wears glasses and has a bald spot, said he could replace my old screen with a new one for $200. I asked why it was so expensive and he replied that iPhones weren’t cheap, nor were their parts. He asked me how much I thought it would be and I replied, at least half, to which he laughed at, again emphasizing that iPhone products were expensive. He made his point, and I reluctantly decided to proceed with the service, which in was $223.34 in total. It took about 25 mins and he added a bonus screen protector. The “screen protector” lasted for about 1 week and the $200 screen...read full review

Oct 2021

Excellent customer service from the gentlemen who fixed my cracked phone screen. Was straight up with the wait time and how much the cost would be, which wasn't bad at all! Def would give them my business again anytime I have internal cell phone issues that need a technician. Highly recommend this place if you are in the West Hartford Farmington area.