Purchased a wrought iron railing in April 2021 for about $1500. Barely a year later and all the paint is chipping off. Brought it up to owner who has delivered terrible customer service, ignored our emails and delayed repairs. Finally, we got someone last week to come out who confessed that the railing was not painted with epoxy like it should have. Gave us one coat and said we needed a second one. Reached out owner and no response. What kind of business is this?! Take your money and not stand by their work. Do NOT use them for anything!
Purchased a wrought iron railing in April 2021 for about $1500. Barely a year later and all the paint is chipping off. Brought it up to owner who has delivered terrible customer service, ignored our emails and delayed repairs. Finally, we got someone last week to come out who confessed that the railing was not painted with epoxy like it should have. Gave us one coat and said we needed a second one. Reached out owner and no response. What kind of business is this?! Take your money and not stand by their work. Do NOT use them for anything!