great pool company - honest - top quality - fair price
July 2022
Matt is a very good salesman but is the worst person I have ever dealt with. He refuses to give you his mobile number so the only way to get him is by email or leaving message at the office which is closed most days. If he calls which is very rare it says "No Caller ID". We first met in January 2021 and after asking for references many times over months finally gave Matt he go ahead in July 2021. He lead us to believe it would be a few months before he would start since he was busy. After a few months i said winter is coming and he said not to worry he had big heated construction tents and worked all winter . Every few months I would check in and he never gave... read full review
April 2021
It's hard to find good vendors who are honest, fair, professional, and skilled - and pool contractors are no different. This company is horrible. Zero accountability, impossible to reach, and no regard for customers after they get paid. We had to replace a vinyl liner less than 3 years after install due to water table issues. Guys who opened the pool didn't properly connect the pump so rain shorted it out, When liner bulged and wrinkled, we were told it was normal, or the fault of the liner, or the cover. This year we got 2 other opinions and discovered we were right all along and had to pay 1/3 of the original cost all over again to get it fixed by a more experienced... read full review
great pool company - honest - top quality - fair price
Matt is a very good salesman but is the worst person I have ever dealt with. He refuses to give you his mobile number so the only way to get him is by email or leaving message at the office which is closed most days. If he calls which is very rare it says "No Caller ID". We first met in January 2021 and after asking for references many times over months finally gave Matt he go ahead in July 2021. He lead us to believe it would be a few months before he would start since he was busy. After a few months i said winter is coming and he said not to worry he had big heated construction tents and worked all winter . Every few months I would check in and he never gave... read full review
It's hard to find good vendors who are honest, fair, professional, and skilled - and pool contractors are no different. This company is horrible. Zero accountability, impossible to reach, and no regard for customers after they get paid. We had to replace a vinyl liner less than 3 years after install due to water table issues. Guys who opened the pool didn't properly connect the pump so rain shorted it out, When liner bulged and wrinkled, we were told it was normal, or the fault of the liner, or the cover. This year we got 2 other opinions and discovered we were right all along and had to pay 1/3 of the original cost all over again to get it fixed by a more experienced... read full review