Reviews for KMB Jaworski Plumbing & Remodeling LLc
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Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 4.5/5 BBB: A+ Angieslist: 3.75/5KMB Jaworski Plumbing & Remodeling LLc
36 Vaalcom Rd, Tolland
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We had a sink break as well as our shower handle. KMB came and took care of the issue promptly and answered all of our questions as well as being friendly and patient as our daughter was very curious as to what they were doing. Great service, super friendly.
This is a fantastic family business. They have come out twice for minor plumbing issues (leaks, replacing toilets) and the work has been stellar. You can probably get work done cheaper but they do it right. To top it all off, their professionalism and responsiveness (prompt return of phone calls, scheduling service in a timely manner, etc.) are excellent. KMB Jaworski will always be my first call for anything plumbing.
For context, I am a 15 year tradesman and know a thing or two about operating a successful company. These guys get it. This is a great family business, I can’t say enough about how grateful we are. Our 25 year old oil-boiler died one evening leaving us without hot water. Ken Jaworski at KMB answered my phone call and spent 20 minutes of his own time educating me on what likely went wrong and what my options were moving forward. After he accounted for our family size and usage, and such things as our vision/goals for our house in the near future (going solar) and heating with a wood stove, he suggested an electric hot water heater. Instead of upselling us on a $12,000-$15,000 boiler like everyone else I had talked to insisted, he presented us with a $2600 solution. Thats only the start. Ken and his son showed up the very next day with everything they needed. They were both very professional and helpful, even allowing me to pick their brain and answering all my questions about our system, new and old. Their work was clean, they left no mess and we were ecstatic. Fast forward two weeks - the brand new water heater suffered a catastrophic failure due to a manufacturing defect! This is a top of the line unit, and in Kens words, “the only time he has ever seen something like this”. This was a Sunday night, and after a quick call to Ken, he was back Monday afternoon with a brand new unit. Did I mention he had to travel across state to pick up the new unit? Because he did. He put all his work and life on pause and made us priority number 1. He didn’t hesitate or ask any questions, no deflecting or complaining. He just heard what happened and took the necessary action to keep our hot water flowing and our family happy. We genuinely could not be happier with the service we received. I hope many generations of great success for Ken, his family and business. We can’t thank you guys enough!