PetSmart Doggie Day Camp

Jul 2023

Went there 3 months ago and had my dog groomed. It was great. Went back a second time and it was terrible. Not the same cut. Also they charged a Handling fee of $10 because they couldn't trim her face. They said it was difficult. Had came in and out and the Staff was just hanging around. My dog on the table. What did they do for 4 hours. Not a hair cut!!! I also asked if they could trim her nails and the excuses are the same last two visits. Your dog was difficult. Very disappointed with these people! Went back to pick up dog and the person who trimmed her wasn't around. I wouldn't recommend this place. Big bucks but not good service.

Mar 2023

My dog has the best time there. Never comes home smelling like some other daycares. And the best part he is exhausted from playing. Just wish they had cameras so I could watch him play.

Sep 2019

I wasn't worried leaving my dog for boarding because there are windows and cameras in the boarding area. I felt comfortable knowing that there was transparency in that sense. However, my dog seemed a bit off when I picked her up from boarding. She is very outgoing and lovey, and she just wasn't like that when we picked her up. She seemed tired, so i assume they walked her around enough, but i didn't see any water dishes in the visible kennels. Not sure what happens there. The woman working the desk seemed kind and was very sweet with us, but we couldn't see our dog on any of the CCTV cameras or in the doggie playtime area which we paid extra for. She came home to us reeking of urine, which I suspect had to do with her urinating on herself in her kennel after not being let out properly. I believe they use an indoor bathroom facility and don't walk the dogs outside. I expect the back of this place is a warehouse with a big sheet of newspaper on the floor. IF THEY ASK IF YOUR DOG WILL NEED A BATH AFTER BOARDING, SAY YES. Even if they are spotless when you drop them off, they will at least be stinky when you get them.