In an emergency, responsiveness, compassion, understanding, and patience are necessary for customer satisfaction. Well there is no surprise that Drain Away Sewer is a 5 star business and the best in the Stamford area. We had an emergency at midnight and Richard was responsive and compassionate, in addition to knowledgeable. He took his time to hear us out and offered several options. You have gained our loyalty and appreciation.
December 2023
Drain Away serviced our townhome on a Saturday with very little notice. Richard and Lou are INCREDIBLE and their commitment to clients and their work is a rarity. They not only fixed our sewage backup issue but were able to diagnose the root of an ongoing issue other companies couldn't. Not to mention they are so fairly priced. Overall, this was a wonderful experience. I highly recommend.
March 2023
Warehouse toilet drain that was clogged for years, and to me as a new owner, this was unacceptable. The problem was resolved by Drain Away in a matter of 25 minutes. This was definitely a job that required experience and specialized equipment. We now have an extra functional bathroom when needed. Nothing is cheap these days, but the big names in the drain business charged me three times as much for a similar job in the past. I highly recommend Rich and his friendly professional crews.
In an emergency, responsiveness, compassion, understanding, and patience are necessary for customer satisfaction. Well there is no surprise that Drain Away Sewer is a 5 star business and the best in the Stamford area. We had an emergency at midnight and Richard was responsive and compassionate, in addition to knowledgeable. He took his time to hear us out and offered several options. You have gained our loyalty and appreciation.
Drain Away serviced our townhome on a Saturday with very little notice. Richard and Lou are INCREDIBLE and their commitment to clients and their work is a rarity. They not only fixed our sewage backup issue but were able to diagnose the root of an ongoing issue other companies couldn't. Not to mention they are so fairly priced. Overall, this was a wonderful experience. I highly recommend.
Warehouse toilet drain that was clogged for years, and to me as a new owner, this was unacceptable. The problem was resolved by Drain Away in a matter of 25 minutes. This was definitely a job that required experience and specialized equipment. We now have an extra functional bathroom when needed. Nothing is cheap these days, but the big names in the drain business charged me three times as much for a similar job in the past. I highly recommend Rich and his friendly professional crews.