I just had the best experience with Cindy from the business office. She went above and beyond to help get my MRI located and transferred to my orthopedic surgeon. She spent over 40 minutes on the phone to get this done because "others" at a branch office were not getting the job done or answering their phones for over two hours. Now, because of Cindy's persistence I will be able to keep my appointment knowing my films and report will be available for the doctor. If it wasn't for Cindy that would not have happened and my office visit to the doctor would have been for naught. Kudos to Cindy in the business office at Naugatuck Valley Radiology Southbury branch. 5 Stars well...read full review
Oct 2023
This is an excellent center for Radiology. The staff is extremely friendly and goes out of their way to make the patient experience the best it can possibly be. They cater to patients who are infirmed or handicaped.
I just had the best experience with Cindy from the business office. She went above and beyond to help get my MRI located and transferred to my orthopedic surgeon. She spent over 40 minutes on the phone to get this done because "others" at a branch office were not getting the job done or answering their phones for over two hours. Now, because of Cindy's persistence I will be able to keep my appointment knowing my films and report will be available for the doctor. If it wasn't for Cindy that would not have happened and my office visit to the doctor would have been for naught. Kudos to Cindy in the business office at Naugatuck Valley Radiology Southbury branch. 5 Stars well...read full review
This is an excellent center for Radiology. The staff is extremely friendly and goes out of their way to make the patient experience the best it can possibly be. They cater to patients who are infirmed or handicaped.