I’ve been here twice before and had Helen. Good overall experience. I usually pay $60 for an hour, today it was $90? But anyway, tonight I had Gina and when I tried to tip she declined my amount and pulled out a tipping chart asking for double.This was new. Very awkward and not proper tipping etiquette. Tips are based on customer experience. If not, let them know ahead of service. She also stayed in the room to “clean” (only the top sheet gets changed and headrest cover switched, nothing wiped down) while I got dressed. I paid $120 total. High-end spa price for mediocre service and establishment. This place was convenient for me and the price was right but I might... read full review
July 2021
This spa was great! Came for a weekend trip with my boyfriend and we wanted a couples massage. Aspen was able to accommodate us on short notice. The spa was very clean and the quality was great. If we come back to southbury we will come back here.
June 2019
Gina & her staff are always so accommodating and friendly. They always make us feel welcome & comfortable. It’s always a very pleasant experience & the massages always help our pains go away. We will be back time and time again!
I’ve been here twice before and had Helen. Good overall experience. I usually pay $60 for an hour, today it was $90? But anyway, tonight I had Gina and when I tried to tip she declined my amount and pulled out a tipping chart asking for double.This was new. Very awkward and not proper tipping etiquette. Tips are based on customer experience. If not, let them know ahead of service. She also stayed in the room to “clean” (only the top sheet gets changed and headrest cover switched, nothing wiped down) while I got dressed. I paid $120 total. High-end spa price for mediocre service and establishment. This place was convenient for me and the price was right but I might... read full review
This spa was great! Came for a weekend trip with my boyfriend and we wanted a couples massage. Aspen was able to accommodate us on short notice. The spa was very clean and the quality was great. If we come back to southbury we will come back here.
Gina & her staff are always so accommodating and friendly. They always make us feel welcome & comfortable. It’s always a very pleasant experience & the massages always help our pains go away. We will be back time and time again!