Mitchell Contracting Co Inc

May 2023

Be careful of the price bait and switching at Mitchell Volvo in Simsbury. They advertise a certain price on website. Then surprise you by jacking it back up several thousand more if you don't finance. Even more frustrating -- they add in a forced "up sell" Glass Coat Simonizing protection and cleaning service. That latter item ($1500) is presented as optional, but then you are told at paper signing that it's required. I recently went to buy a pre-owned certified Volvo and I was really turned off when that happened. I know these up-selling tactics are inherent in car purchasing and a buyer must always beware - especially during the paper signing process. We ended up still buying car (yes, I know, it's my decision in the end and I could have walked away). But it was a big turn off in how they operate. The finance guy never even came out from behind his "glass office wall" to talk to us and help explain. Oh well, in the end we will be bringing it back every time we see a little stain to make sure they clean it for us!!

Feb 2023

Seth was excellent. Quick and easy process trading in my old car and driving a new Volvo off the lot in the same day. Transparent sales people and no pushy or hassles. Definitely recommend this dealership to anyone!