Northeast Energy

May 2023

I would not recommend this company after they broke my gate with the hose and are refusing to assist with the repairs. They also spilled oil all around my boiler and left it. I had to call them up to send a technician back out to do a very half hearted effort of putting some power down to absorb the oil.

May 2023

I would not recommend this company after they broke my gate with the hose and are refusing to assist with the repairs. They also spilled oil all around my boiler and left it. I had to call them up to send a technician back out to do a very half hearted effort of putting some power down to absorb the oil.

Apr 2020

Brutal! I used this company for years, and switched to local competitor once I realized their fuel prices are among highest in the state, and by a considerable margin. I reached out on the company's website regarding this, was ignored, despite 20 year loyalty and tanks in two area homes.Their auto-fill program was a dismal failure, as their flawed "degree-day" calculations caused me to lose heat 2x due to empty tank. Thankfully, I was spared any pipes bursting. I needed emergency repairs many times and they were always prompt, especially after hours. Problem was, the "issue" was never really addressed, a component (zone valve, powerhead, nozzle/filter) was merely replaced and my heat was back on. Mark-up is 100% on any components. I finally used a local private competitor, and the initial tune-up was a 6 hour marathon, not the typical 1 hr Plainville oil spends vacuuming the unit. There were so many corroded, aged, incompatible components that should have been replaced over the years. My 30 yr old unit runs like brand new now, I no longer need to keep a bucket beneath the zone valves, and I no longer wake up to a 50 degree home in the middle of February.