About Ulta Beauty
Ulta Beauty is a leading beauty retailer offering a wide variety of cosmetics, fragrances, and skincare products from over 500 brands. Customers praise the store for its diverse selection, which includes popular brands like Tarte, Fenty, and CHANEL, along with exclusive lines like Kylie Cosmetics and Olaplex. Shoppers appreciate the knowledgeable staff who assist in finding the perfect products, particularly for matching foundation shades. In addition to its retail offerings, Ulta Beauty provides salon services such as haircuts, hair coloring, brow waxing, and makeup application. Customers highlight the expertise of stylists like Kazumi, who shapes, laminates, and tints brows to perfection, ensuring that each visit leaves them feeling confident and satisfied. Kazumi is known for her friendly demeanor and helpfulness, making the experience enjoyable. Other staff members, including Maggie and the manager, Melanie, are also recognized for their friendliness and willingness to assist customers, contributing to a great overall experience at Ulta Beauty.
Kazumi is wonderful! She shapes, laminates, and tints my brows and they always come out looking amazing. She takes her time to make sure everything is exactly how I like it. On top of her talent, she’s also incredibly friendly and easy to talk to, which makes the whole experience so enjoyable. I always leave feeling more confident. Highly recommend her if you’re looking for a talented brow expert!
Great experience at this location with Kazumi and Maggie. Both very friendly, knowledgeable and happy to help in any way. Melanie, mgr, also very friendly and helpful. Thank you Ulta Old Saybrook!
The managers at the Old Saybrook Ulta location were great by resolving a situation today. I was given some inaccurate info over the phone and drove out 50 minutes as this is the only location with a particular brand I was looking for. She gave me a comparable discount and remained professional and calm throughout my frustration. I will visit this location again.