Reviews for USA Waste & Recycling
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Hours
Monday: 7AM - 5:30PM
Tuesday: 7AM - 5:30PM
Wednesday: 7AM - 5:30PM
Thursday: 7AM - 5:30PM
Friday: 7AM - 5:30PM
Saturday: 7:30AM - 12PM
Sunday: Closed
Tips
accepts credit cards
Ratings
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USA Waste & Recycling
81 Di Nunzio Rd, Oakville
Directions Call Website Suggest an Edit
I have been using USA waste for over 10 years for my business. I use them for rolloff dumpsters on job sites and for two dumpsters at my business. The driver who would pick up my Trash dumpster kept breaking my lock every week and then people would start throwing their own garbage into my dumpster. I’ve repeatedly asked my rep to please fix this problem, He did not. What he did do is ignore my voice messages and text messages. Four weeks ago, I asked them remove the dumpster, Because I was sick and tired of paying for other peoples trash going into my dumpster. They ignored me and they are trying to bill me for the last month. Avoid these guys at all costs.
Literal trash! Recycling was either half picked up or never picked up for a couple years now. I have called every time its not picked up and they claim there has never been a complaint note on my account! The company gives terrible excuses as to why it wasn't picked up though, such as; our driver had surgery, not visible (back down our st) and asked if I didn't roll it down, and verified picked up when clearly not. So you have notes!? Anyway, I canceled and spoke to a man who had no clue what he was doing. He said my refund would be delivered back to my acct in 7-10 bus days. Day 13. Still no refund. Call. Spoke to a woman. My refund was sent via check to an address...read full review
they merged with another local company, and understandably, there were complications when they took over our account. I understand that such a process is bound to have hiccups, and they admitted there was many. However, it is unacceptable for them to continuously demand payment after I have provided receipts. They continuously say my receipts and screen grabs from my bank statement are "not sufficient evidence" , and don't give any example of what would be considered sufficient evidence. They just continue to threaten to shut me off unless I pay again. So in my experience, they are pretty sucky.