About Residence Inn Norwalk
Residence Inn by Marriott Norwalk is a hotel located in a convenient area with easy access to nearby bars and restaurants. The hotel's rooms are spacious, with some guests noting they are very clean and well-equipped, including large bathrooms with walk-in showers. Some visitors enjoyed the amenities such as sound machines next to the beds, making for a comfortable stay. The property is close to train tracks, which can cause noise and vibration, although many guests mention they could barely hear it. The hotel offers friendly service, with staff going above and beyond, such as providing extra bar chairs and accommodating early check-in and late check-out requests. Guests appreciate the breakfast options, describing them as full and yummy. Some guests enjoyed relaxing on the balcony with a view, and the overall experience has been very positive, making it a comfortable place to stay despite minor issues like parking during busy times and occasional disturbances from train noise.
Was definitely worth spending an evening here. My boyfriend and I didn't get a chance to go to the rooftop, but it was highly recommended. Our room was very spacious and so clean. The only downside was that we booked on a Saturday, which made parking quite a headache because many locals park at the hotel and go to the rooftop, but was taken care of by valet (though we preferred to park ourselves).
Service was shoddy at best. Our room had a broken thermostat and so we had to switch to a different one. There were three of us, and when we requested some sort of cot or additional sleeping arrangement (as our room didn't have a pull-out couch like we had through) we were promised it, only for them to call 30 minutes later and say they couldn't do it. In our room, the lights would flicker in the bathroom whenever the water was running, and there was no ice machine on our floor (the only one is on the third floor). If you're looking for a hotel, don't do Marriot Bonvoy.
From check-in to check-out top notch service! Not only was I able to get early check-in but also late check-out. Staff is super friendly, offering what more could they do for me. They went above and beyond when I asked if they could bring in more bar chairs- they went to storage to get two more! I mean WOW! The king suite was spacious and comfy, well stocked and equipped for all needs. Plenty of drawer space and room to move about. Large bathroom with walk-in shower. And being close to the train, you could barely hear it! Well constructed building! Plus, there is a sound machine right next to bed. They thought of everything! Full yummy buffet breakfast rounded out the stay. The plan for the night was to go out with friends, however we were having such a great time we decided to stay in! I couldn't have been happier with my stay at the residence in Norwalk. And you won't either book now!