About Astacio Heating, Cooling, Plumbing & Electrical
Astacio Heating, Cooling, Plumbing & Electrical provides professional and experienced services for residential and commercial customers in Norwalk, CT. They offer HVAC installations, repairs, and plumbing services, always attempting to fix existing systems before recommending new ones. The company provides quality systems, routine maintenance contracts, and exceptional customer service. Their technicians are knowledgeable, efficient, and reliable, ensuring prompt turnaround times and excellent results. Customers praise the team's professionalism, quoting and installation processes, and attention to detail in their work, from HVAC and boiler replacements to electric vehicle charger installations. Recently, the team has been praised for their quick response during emergencies, with technicians carefully checking systems like steam radiators and fixing leaks efficiently. The staff is known for being friendly, helpful, and going above and beyond to make sure jobs are completed properly, even treating each project as if it were in their own home. Overall, Astacio Heating, Cooling, Plumbing & Electrical is a trusted choice for those seeking reliable, quality services in Norwalk. Customers have expressed appreciation for the quick and efficient work during extreme heat, with installers working swiftly and explaining how to use the new system. The team’s professionalism and friendliness make the experience smooth and stress-free, especially for those with young children at home. The technicians, including master of their craft, are highly recommended for their knowledge, efficiency, and personable attitude. The company’s staff consistently goes above and beyond to ensure customer satisfaction.
John was great, he came out and walked me through all the options for replacing our central air system. Jose and Rafael were fantastic—they removed the old system and got the installation done quickly during the July heat wave since we have a 1-year-old baby at home, I was so grateful for that. The installers were super friendly, worked quickly, and even took the time to explain how to use the new system. Nathalee was also helpful and quick to respond anytime I reached out with questions about billing or scheduling. Huge thank you to the Astacio team for making this process so easy.
Peter Kluchnick was delightful. He arrived at agreed time, quickly diagnosed our CAC problem, explained the issue to us and educated us so it will not happen again. Returned the following day to make sure the system was running properly. We highly recommend Peter.
Very knowledgeable person knew exactly what he needed to do.