About Cassio Pet Resort & Training Center - Newtown, CT
Cassio Pet Resort & Training Center in Newtown, CT, is a full-service facility dedicated to providing high-quality pet care. They offer personalized services, including boarding, daycare, and training classes for puppies, adults, and households. The facility is modern and clean, featuring individual accommodations with both indoor and outdoor exercise areas for dogs. Cats have their own separate quiet room with windows. UV-C germicidal lights ensure a sanitary environment for all pets. Cassio is praised for its accommodating staff, who are attentive and caring. The resort has a large fenced area available for appointments, allowing owners to play with their dogs in a safe space. They also offer a spring-fed pond for dock diving and recreational swimming. Owners consistently highlight the positive experiences they've had at Cassio, praising the staff's professionalism, the facility's cleanliness, and the overall happiness their pets display while in their care.
I truly have to say that as a pet parent with somewhat difficult dogs, this experience was fantastic. We take a family trip every year; and had a place that our animals loved going to for years. Unfortunately they has closed due to Covid and we were forced to take our dogs elsewhere. Last year we brought them to a different kennel- my animals were NOT the same when we got them back and I felt defeated, broken and sad that I had put my faith in them and they changed my dogs for the worst. I had written off kennels; I was considering having my family come from out of state just so my "kids" didn't have to go through that again. Well as fate would have it, none of my family was available to watch the dogs while we were away. I had to find somewhere I felt comfortable; and truly after last years experience I didn't feel comfortable with anyone. I stumble upon Cassio which is very far from our home. But something about it; told me to give them a try. I called asked if they had availability- conveniently they did. I was walked through the process- let them know I was nervous and how my dogs "are". The staff was informative, helpful, kind and understanding. They do a "trial" to make sure everyone is comfortable first. The trial went very well. I was shocked. Our dogs just spent the last 6 days at Cassio and they came back to us in the same condition we left them in, high spirits and happy; no missing nails, no metal on their teeth from trying to escape, no fear stricken look in their eyes; just happy, playful dogs. My heeler was actually referred to as a "good boy" by someone other than me;for the first time. It did not by any means feel like the staff were trying to blow smoke- I really felt that they were able to connect with him; which doesn't happen, not at the groomer the vet or with anyone. My pit; who is nervous around new people and places was happy. Neither dog looked like they were "happy to be out of there" like the last place. They just seemed genuinely happy to see us. Thank you so much for loving our dogs the way we do. We will definitely be using Cassio next year. - Rooster and Repos mom
This is the place where I currently board my dogs when we travel and where I take them for grooming. The facility seems very clean and well organized. In the past, when I asked for a tour of the boarding area, they facilitated it. I was able to go in, with a staff member, and ask questions about their routines, safety features, etc. The staff members are competent and friendly. I trust them.
Always an easy experience. They communicate well. I’ve been taking my two dogs here for a couple of years now and we’ve always had a good experience. I guess I wish they were more excited to see me when I pick them up? ??♂️ 10/10would reccomend to a friend.