Starling Physicians Newington Pediatrics

Beware of this office: 10 years ago this office was awesome, when Dr. Rideal was running the office. After he left this office went down hill. Today is Monday 9/18/23 and at 9am no one picks up the phone. They have high turnover staff and they send patients to the New Britain office when they have no coverage. The staff at New Britain are rude and obnoxious. The office manager is aweful and very mean in New Britain.

My dad had an appt there. They cancelled on him to equipment being unavailable. Then they charged him 100 for a missed appt. It took SEVEN times calling them to get that taken off. I found my dad another doctor after that.

I called many times before their break time and they never pick up. Goes straight to voicemail. The oncall provider told me to call back at 1, which i did and their office is still closed. Very unprofessional and do not care about their patients!