Fuelco Discount Oil Co. is a reliable and caring company that goes above and beyond for its customers. They have shown great dedication by making multiple attempts to deliver oil even to difficult locations, such as steep, unpaved driveways that are hard to access during bad weather. Customers appreciate their persistence and willingness to overcome obstacles to ensure delivery before storms. The staff, including Laurie in West Hartford, are known for their professionalism, patience, and kindness, often taking the time to explain options clearly. Many customers feel thankful for the helpful service, especially during tough winter months, and trust Fuelco as their go-to for oil needs.
My driveway is about 300+ feet, unpaved, and can get steep. After getting hit with a bad storm and then a crazy re-freeze it was nearly impossible to traverse in an oil truck. Nevertheless, Fuelco attempted delivery to us three times, and after we had to sand our driveway and scrape it three days in a row, they were finally able to fill our tank right before another bad storm hit that would've made our driveway impassable. They really came through.
After making calls to different companies, last minute need OMG ruff , but lucky enough to see one of there trucks around my house East Hartford CT, and my husband follow him, stop him and thanks God amazing driver who give information send a text last night and just now they deliver service.... great job soooo Thankful
Laurie at Fuelco in West Hartford is simply awesome. I called during a particularly hectic time, and despite being extremely busy, she handled my questions with professionalism, patience, and genuine kindness. As a Veteran, it meant a lot to me that she took the time to explain delivery options and costs so thoroughly—it’s not something everyone does well when they’re juggling so much.
Fuelco has become our go-to for oil because the owner is so helpful, always managing to provide service to so many people in the community. This winter has been especially tough for so many families, and it’s a comfort to know that there’s a company and someone like Laurie...read full review