Robert E Shure Funeral Home

Oct 2023

My family recently lost a family member. Shure Funeral Home was who we chose to help us plan, provide and carry out all the necessary services to assist us in burying our loved one. We couldn't have chosen a better company to carry out our wishes. From the beginning (an out of state coordination) to the very end of the funeral service, every need was met with Kindness and professionalism. Mr. J DiCarlo was on top with following through every request. We appreciate all that he has done. Also, Mr. Shure has gone above and beyond. We thank them for all their support. S. Heins

Feb 2023

I have worked with Jimmy, John, and their team as a rabbi for many bereavements. My experience is that they provide a consistently high level of service and attention. Jimmy really believes in his vocation and works incredibly hard, as he has for decades. Shure Funeral Home is a treasured resource for the Jewish Community of greater New Haven.

Jan 2020

I'm not here to rate this funeral home. I will leave that to the immediate family. We are best friends of the family and had to drive 2 hours so we got there early and had time to get ready. We were able to create our own direction because the address of the funeral home was provided. This service, however, was at the Beth Israel Cemetery in Orange. The website provided a list of about 40 cemeteries and 2 of them were listed as Beth Israel, neither being in Orange. I settled for just getting to the funeral home and following the procession to the cemetery. To our surprise there was no one there when the hour arose, and we were now late for this very important time to provide support for our friends. We phoned the funeral home and it took the operator 15 minutes to finally discover the street address to the cemetery. She could not provide directions and we were on our own. We headed west out of New Haven knowing the town of orange was west and asked a bystander at a grocery store. He got us back on the highway down 2 more exits where we asked a home owner for further directions. We drove past the entrance to the cemetery due to a large white van blocking it. We thought this might be a back entrance, but had to return to this entrance which was now free. We entered the back of the procession, but it was too late and the service was over. I do not understand why a funeral home who makes so much money does not adequately provide their mourners proper direction and listings of locations. Upon further review, we discovered that the Beth Israel cemetery is listed under the name "Congregation Beth Israel". When you list that many cemeteries it is crucial to know how to properly catalogue your cemeteries, which in the case would be "Beth Israel (Congregation)". You only get one chance to be with loved ones at their time of mourning, and the information given by this provider was terribly inadequate and left us scrambling for addresses and directions.