Omni New Haven Hotel at Yale

Omni New Haven Hotel at Yale is located steps away from historic Yale University in downtown New Haven, CT. It serves as a refined retreat with a panoramic 19th-floor restaurant, stylish lounge bar, chic coffee shop, and a luxurious spa. The hotel features elegant rooms and suites equipped with marble bathrooms and flat-screen TVs, though some guests note that the rooms are small and in need of renovation. The rooms are clean and comfortable, with some offering a great view of the city from the window. Guests appreciate the comfortable beds and hot water, and many find the beds very cozy. The lobby has a charming, old-fashioned feel, and the hotel provides thoughtful touches like dishes for pets. While the hotel offers great convenience for walking to Yale and nearby attractions such as museums, boutiques, and the Shubert Theater, some reviews mention that the surrounding neighborhood can feel unsafe at night due to young people, noise, and vagrants. However, guests emphasize that this isn't the hotel's fault and that law enforcement should be contacted if needed. The staff is consistently friendly and helpful, with standout service from the reception team and the concierge, who is highly praised. The hotel’s coffee shop, ‘Morsel’s,’ is welcoming and offers Yale and New Haven souvenirs, along with interesting books about the city's history. Dining options receive praise, with evening room service being delicious and breakfast delightful, often accompanied by breathtaking city views. The fitness center on the 3rd floor is a nice feature, and the 19th-floor restaurant and bar provide a stylish place to relax. Parking is available for $25 for self-parking and $30 for valet, which some guests find steep but typical for the area. The garage can be a bit dark but is navigable. There is also a small café and gift shop in the lobby with friendly staff. Overall, the Omni New Haven Hotel at Yale is a good choice for those prioritizing location, comfort, and friendly service despite some mixed reviews about neighborhood safety and room quality.