About Omni New Haven Hotel at Yale
Omni New Haven Hotel at Yale is located steps away from historic Yale University in downtown New Haven, CT. It serves as a refined retreat with a panoramic 19th-floor restaurant, stylish lounge bar, chic coffee shop, and a luxurious spa. The hotel features elegant rooms and suites equipped with marble bathrooms and flat-screen TVs, though some guests note that the rooms are small and in need of renovation. The rooms are clean and comfortable, with some offering a great view of the city from the window. Guests appreciate the comfortable beds and hot water, and many find the beds very cozy. The lobby has a charming, old-fashioned feel, and the hotel provides thoughtful touches like dishes for pets. While the hotel offers great convenience for walking to Yale and nearby attractions such as museums, boutiques, and the Shubert Theater, some reviews mention that the surrounding neighborhood can feel unsafe at night due to young people, noise, and vagrants. However, guests emphasize that this isn't the hotel's fault and that law enforcement should be contacted if needed. The staff is consistently friendly and helpful, with standout service from the reception team and the concierge, who is highly praised. The hotel’s coffee shop, ‘Morsel’s,’ is welcoming and offers Yale and New Haven souvenirs, along with interesting books about the city's history. Dining options receive praise, with evening room service being delicious and breakfast delightful, often accompanied by breathtaking city views. The fitness center on the 3rd floor is a nice feature, and the 19th-floor restaurant and bar provide a stylish place to relax. Parking is available for $25 for self-parking and $30 for valet, which some guests find steep but typical for the area. The garage can be a bit dark but is navigable. There is also a small café and gift shop in the lobby with friendly staff. Overall, the Omni New Haven Hotel at Yale is a good choice for those prioritizing location, comfort, and friendly service despite some mixed reviews about neighborhood safety and room quality.
This review is only about the hotel and my great experience at the hotel. I am not giving a bad review like other reviewers based on the entire neighborhood. I do agree that the neighborhood is a bit on the undesirable side with all the young thugs, noise at night and the vagrants lounging around in public. This I feel is not the hotels fault and they shouldn't be having their name dragged down because of it. If people have issues then they should be contacting law enforcement.
I stayed here for a couple of nights cause I wanted to check out a few of the free museums and sample some New Haven pizza. I think the hotel itself is in a great location where it is close...read full review
The room was clean and comfortable, they put out food dishes for my cat, which was such a thoughtful touch. Evening room service was delicious, and breakfast was delightful, and the view of the city was breathtaking. Every staff member I spoke with was kind and polite, it was a very relaxing stay.
The hotel is clean and the staff are great. The location is close to Yale but due to the clubs right across the street the noise at night on the weekends make it impossible to sleep. It is by far the noisest hotel I have ever stayed at. At 2am the police drive up and blare their horns clearing out the party goers. Also, it is not always safe to walk in that section until you get to the Yale campus. On my next trip I am staying 10 minutes out and driving in.